A few years ago, I was assigned responsibility for maturing a business continuity program (BCP). During the program’s creation, I had the opportunity to meet a number of business continuity leaders, many of whom had developed world-class systems for business continuity management.
As part of the discovery process for my program, I asked many questions, some of which were similar to those listed below, and addressed the very basics of the BCP discipline:
- What were the first steps taken in your organization’s business continuity journey?
- What key items did you classify as “must-haves” in the program?
- What standard did you establish as the basis for your program?